top of page
Writer's picturePhumi Mhlongo

SMME food safety compliance South Africa: A Guide for SMMEs Supplying to Large Retailers

Updated: Oct 27, 2024


image of the largest food retailers in south africa

For South African SMMEs in food manufacturing, meeting the stringent requirements of large retail buyers is essential for business growth and success. Ensuring compliance with food safety standards, quality management systems, and traceability requirements can help small and medium businesses scale their operations and establish strong partnerships with major retailers. This comprehensive guide will provide you with the essential steps to meet these standards and leverage opportunities with large food buyers.


Understanding Food Safety Audits for SMMEs


To be eligible to supply products to major retailers, SMMEs must comply with stringent food safety audits. In South Africa, suppliers are required to have their facilities audited by independent third-party organizations (if applicable).These audits are conducted in line with the Global Food Safety Initiative (GFSI) standards.


Key certifications include:


These certifications demonstrate that your facility meets international food safety standards, making your products more attractive to large buyers.


SMME food safety compliance South Africa


To pass food safety audits, SMMEs should focus on several critical areas:


  1. Safe Food Production and Good Manufacturing Practices (GMP)

    Implement stringent hygiene and production protocols to minimize contamination risks. This includes maintaining clean facilities, proper staff training, and ensuring that equipment is sanitized regularly.


  2. Quality Management Systems

    Develop a robust Quality Management System (QMS) to ensure consistent production of safe and high-quality food products. This involves documenting all processes, from ingredient sourcing to production and distribution. Utilize ISO Quality Management Standards as a framework for setting up and maintaining your QMS.


  3. Microbiological Controls

    Regular testing of products and production environments for microbial contamination is crucial. Establish a testing schedule and document all results to identify and address issues promptly. Learn more about food safety testing through Intertek’s Food Testing Services.


  4. Traceability

    Ensure full traceability of all ingredients and raw materials used in your products. This is vital for both compliance and consumer safety. Maintain detailed records of your supply chain, including source, quality, and shelf life of ingredients. Ensure that your facility has a certificate of acceptability as required by South African food safety regulations. For ingredients claiming to be organic or free-range, appropriate certificates of declaration are necessary. Visit SAMIC for more details on traceability standards in South Africa.


Certifications and Audit Providers


To meet the standards of large food buyers, it’s essential to choose the right certification bodies. The following are approved providers for conducting GFSI Intermediate assessments and other food safety audits:

Packaging and Labelling Compliance


Before your product can be listed on retail shelves, it must comply with South African packaging and labelling regulations. To name a few ,includes adherence to the following laws and how to apply those laws:



  1. Label Accuracy: All claims on food packaging, such as “organic,” “free-range,” or “sugar-free,” must be accurate and substantiated. Misleading or false claims can result in penalties under the Consumer Protection Act. Manufacturers must ensure that they have the necessary certifications and documentation to support these claims.


  2. Ingredient List: The label must include a detailed list of all ingredients used in the product, arranged in descending order of quantity. This transparency is crucial for consumers to understand what they are consuming and to make informed choices, particularly for those with dietary restrictions.


  3. Nutritional Information: Food labels must display nutritional information, including energy, protein, carbohydrate, and fat content. This information helps consumers manage their dietary intake and adhere to health guidelines.


  4. Allergen Declarations: Manufacturers must clearly indicate if their products contain common allergens, such as nuts, dairy, or gluten. Even if there is a risk of cross-contamination, it must be stated on the label with warnings like “May contain traces of nuts.” This is essential for consumer safety and compliance with food labelling laws.


  5. Date Marking: Labels should include the production date, best before date, and expiry date to inform consumers about the product’s shelf life. This helps ensure that products are consumed within a safe timeframe, reducing the risk of health issues.


  6. Packaging Standards: The packaging used must protect the food from contamination and preserve its quality. Using food-grade materials that are safe and compliant with regulations is mandatory to avoid any health hazards.



Food-Labelling Regulations R146:


  1. General Labelling Requirements:

    All food labels must include mandatory information such as the product name, list of ingredients, allergen declarations, and the net content or weight. Nutritional information must be presented in a clear, easily understandable format.


  2. Specific Claims and Advertising:

    Health claims, such as “low-fat” or “high in protein,” must be scientifically validated and comply with specified criteria to prevent misleading consumers. Labels must not contain any false or misleading statements about the food product.


  3. Date Marking and Storage Instructions:

    Labels must include a ‘best before’ date and storage instructions to ensure food safety and quality.


Regulations Related to Foodstuffs for Infants and Young Children (R991):


  1. Nutritional Composition Requirements:

    Specific nutritional composition guidelines must be followed for food products intended for infants and young children to ensure their safety and adequacy.


  2. Labelling Requirements:

    Labels must clearly state that the product is intended for infants or young children, and should not imply that it is a replacement for breast milk unless medically necessary. The use of illustrations or phrases that idealize the use of the product over breastfeeding is prohibited.


  3. Health and Nutrition Claims:

    Any health or nutrition claims must be based on scientific evidence and must not mislead the consumer. Claims suggesting that the product is superior to breast milk are strictly prohibited.


For SMME food safety compliance in South Africa, information for industry specific laws These regulations cover aspects such as product labeling, health claims, and the use of specific ingredients. Non-compliance can result in penalties or rejection by retailers.



FAQs

  1. What are the key certifications required for food suppliers in South Africa?

  2. Why is traceability important for food suppliers?

    • Traceability ensures that all ingredients and raw materials can be traced back to their source, which is essential for managing recalls, ensuring quality, and maintaining consumer trust.


  3. What are the benefits of using Dimensional Risk’s AI chatbot for compliance queries?

    • The AI chatbot allows users to ask questions directly to the platform, retrieving relevant information from uploaded documents in real-time, reducing the time spent on manual searches and document reviews.


  4. Where can SMMEs find more information on food safety standards?

    For more information, visit resources like


How Dimensional Risk Can Help SMMEs Meet Compliance


Navigating the complexities of food safety compliance can be daunting for SMMEs, but that's where Dimensional Risk can offer significant value. Our software is designed to simplify compliance management, risk monitoring, and incident reporting, ensuring your business adheres to regulatory requirements like GFSI standards, packaging regulations, and quality management systems.


With real-time tracking, customizable templates, and integrated audit features, our platform helps food manufacturers streamline their processes and reduce the risk of non-compliance.

By leveraging Dimensional Risk, you can focus on scaling your operations while confidently meeting the demands of large retailers, protecting your brand and ensuring consumer safety.


Download your free food and safety incident reporting template to ensure compliance in your business



bottom of page